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May 2011Archive

11 Tips To Improve Social Media Measurement

by Khai Nguyen

11 Tips To Improve Social Media Measurement

I recently attended a webinar about social media analytics. I’m always wary of these webinars as they tend to try to sell you something and since this was a Q&A panel, I was also wary that the discussion would be all over the place. I was pleasantly surprised it was neither.

Hubspot hosted the webinar with a panel of speakers taking questions via Twitter hash tag. There were approximately 5,000 people in attendance, so you can imagine that the feed went really fast (and easily a trending topic on Twitter within minutes). The speakers represented different perspectives of social media measurement from the small business/entrepreneur business side to the software analytics side.

Although there were lots of good points in the webinar, I’ve filtered the hour long Q&A to the following key takeaways...

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Collaboration as innovation

by Adam Kleinberg

Collaboration as innovation

It’s common for marketers to get fixated on the tangible when it comes to innovation—products, features, tools.

"Let’s create an iPad app to engage our customers.";

"Let’s use a DSP to buy our media."

But let’s open the windows and see what’s going on outside of our industry. How are other companies innovating?"

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