Futureproof: Rebuilding the Creative Engine in Nashville

By Adam Kleinberg
Last Wednesday evening in Nashville, Traction hosted an intimate dinner for The Futureproof Project in partnership with the ANA and XR Extreme Reach. The gathering brought together CMOs and VPs of Brand and Creative attending the ANA In-house Agency Summit, representing major brands including Newell, Inspire Brands, Experian, Kohler, Campbell's, Bayer, Guardian Life Insurance, Hilti, Humana, and First Horizon Bank.
The evening's theme—"Rebuilding the Creative Engine"—sparked candid conversations about the real challenges facing creative leaders today. What emerged wasn't the predictable discussion about cost-cutting or headcount reduction (we've moved beyond that doomsday narrative), but rather a genuinely nuanced exploration of how creative organizations are evolving to meet unprecedented demands.



AI and Data: The Perfect Message at the Perfect Moment
The most compelling theme centered on how brands approach AI and data integration. The leaders around the table weren't focused on using these tools to reduce their teams—quite the opposite. Their priority is leveraging AI and first and third-party data to deliver the right message at exactly the right time and place.
This is particularly relevant for companies with multiple brands in their portfolio. The ability to identify and act on cross-brand usage patterns represents a significant competitive advantage.
The conversation revealed that creative leaders see AI not as a replacement for human creativity, but as an amplifier that enables personalization and timing previously impossible at scale.



Creative Leaders as Business Operators
Perhaps the most eye-opening aspect of the dinner was witnessing how today's creative leaders have evolved into sophisticated business operators. The creative directors and brand leaders at the table spoke fluently about navigating the financial complexities of and OpEx allocations to secure limited funding for their initiatives. (Try explaining that career pivot to your art school professors.)
This represents a marked evolution from the traditional agency creative director role. These in-house creative leaders are managing budgets, justifying investments, and making strategic business decisions that extend far beyond the creative brief.
They understand that great creative work must be paired with business acumen to truly drive impact.



The Partnership Imperative
The demands of the current moment are overwhelming. Content needs are accelerating, timelines are compressing, and the pressure to deliver is constant. The goal isn't simply to survive this intensity—it's to build toward a future where organizations have the tools and processes to keep pace with content demand without burning out their people.
This reality has shifted how creative leaders think about partnerships. They're not just looking for platforms or tools; they need partners who can help bridge the gap between where they are now and where they need to be tomorrow.
The most valuable relationships are with organizations that understand both the creative process and the business realities that creative leaders navigate daily.



Moving Beyond Fixed Mindsets
One of the most important insights from the evening was recognizing that assuming AI and automation always mean "fewer people" represents a fixed mindset that limits potential. Instead, leaders like Melanie Huet, CEO of Newell Brands Home & Commercial Segment, have mandates to increase productivity and content output.
This shift in thinking opens up new possibilities for how creative organizations can grow and evolve. When the focus moves from cost reduction to capability enhancement, entirely different strategies emerge.



Looking Forward
The conversations in Nashville reinforced that we're at an inflection point for creative organizations. The leaders who will thrive are those who can balance creative excellence with business sophistication, who see technology as an enabler rather than a threat, and who recognize that the future belongs to those who can build sustainable partnerships.
The creative engine isn't just being rebuilt—it's being reimagined entirely. What we witnessed around that Nashville dinner table wasn't just wishful thinking or industry platitudes. It was a group of accomplished leaders charting a path toward creative organizations that are more capable, more strategic, and more human than ever before.
That's a future worth building toward.



We’re proud to announce that Traction is a 2025 ANA B2 Award Winner! Our team has been recognized in three powerhouse categories — one with our partners at GE Healthcare and two with Recorded Future.

In January, Traction and The Futureproof Project just dropped our groundbreaking 2025 AI Insights CMO Report. We believe it is the most comprehensive and practical resource on marketing with AI available today. The response has been so strong, we just published a Volume 2 with new case studies, new frameworks and new insights to help you win on your AI adoption journey.

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