Actually listening to people reduced in-house agency workload by 25%.

Client
A Top 20 BankIndustry
FinanceCategory
OperationsThe deluged in-house agency at one of the top 20 banks in the US (not being mysterious, we have an NDA) had a mandate: reduce workload by 25%—Fast. Our consultants talked to teams, reviewed Adobe Workfront, pored over briefs, and found the friction. We made over twenty recommendations to improve ops. And did it all in four weeks.
%
Workload reduction
Deliverables assessed
Proposed solutions
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